send a text at the point of sale generating a review
Generate positive reviews
Send a text directly to customers, prompting their review. Receive negative feedback in a private email.
Use our simple interfaceAvailable on any browser and any device, usable by any employee.
recover from bad reviews quickly
Spread positive reviews across key sites, drive your site’s rankings higher and showcase your reputation
alert you to new reviews
enable yourself to be proactive
Continue the conversation with customers, identify customer satisfaction issues quickly and know which customers to thank to build loyalty
MONITOR YOUR REVIEWS AND ONLINE REPUTATION
ALL YOUR KEY DATA IN ONE VIEW
Access review volumes and aggregate ratings over time, identify areas for improvement in your business and track your review generator effort’s success
respond to reviews quickly and appropriately
create professional review responses in under 2 minutes
Avoid common response pitfalls, and save time focusing on what you and your employees do best – serving your customers. The response wizard writes the response for you.
the wizard covers all common topics
The wizard appropriately responds to both positive and negative reviews, addressing the customer’s specific concerns, such as staff, communication and service.
retain control over your responses
Adjust responses to add your own “voice”, and when satisfied, cut and paste to your profile.
The Reviews Are In!
“We began using the SimplyReview app last year with much more success. The text message makes it more instantaneous and people are more likely to review us right away instead of setting it aside until later and then forgetting about it.”Gary Lentz
“The more reviews we can gather on the most prominent review sites, the lower our marketing costs are – and the SimplyReview.us tool is the most cost effective and simplest way we’ve found to increase the number of reviews we receive. Giving us a review needs to be effortless for the customer, and this tool delivers that. An excellent addition to our marketing strategy.“Steve Bonbright
“I like that we can simply text the customer when the job is completed to write a review. Most people have their phone on them so it’s convenient and VERY effective.”Jessica Belman